CQC governance and compliance consultancy for aesthetic clinics, private clinics and GP practices across England.
I’m the founder of BNCL Solutions Ltd and a Registered Nurse with nearly 18 years of experience across clinical, corporate and senior management roles in the NHS, private healthcare and international settings including Saudi Arabia.
My career has taken me from frontline nursing through to corporate governance, clinical risk management and regulatory compliance at organisations including Cleveland Clinic London, Circle Health Group, and Harley Street ENT Clinic. I hold an MSc in Health Management and a Diploma in Clinical Risk and Claims Management.
I founded BNCL Solutions because I saw too many clinics and practices struggling with CQC compliance — not because they lacked the will to deliver good care, but because they didn’t have the right governance structures, policies and support in place. I wanted to change that.
Today, I work alongside clinic owners, practice managers and clinical leaders to build governance frameworks that are practical, proportionate and genuinely embedded in day to day operations — not just paperwork for the sake of an inspection.
NMC registered with nearly 18 years’ clinical and corporate experience
Postgraduate qualification in healthcare leadership and management
Diploma in patient safety, risk and governance
Led CQC registration for Cleveland Clinic London
Patient Safety Incident Response Framework and CQC Single Assessment Framework
We don’t believe in one size fits all compliance packages. Every clinic, practice and service is different — and your governance framework should reflect that. Our approach starts with understanding your service: how you operate, where the gaps are, and what your team actually needs.
We carry out a thorough review of your current governance, policies, systems and compliance position against the CQC Single Assessment Framework.
We develop tailored governance frameworks, policies and procedures designed for your specific service type and team size.
We support your team to embed new systems into daily practice through mentoring, training and ongoing compliance oversight.
Through retained governance support and regular audits, we help you maintain compliance and drive continuous quality improvement.
We work exclusively with CQC regulated health and social care providers, with a particular focus on:
From non-surgical treatments through to full surgical aesthetics — we help clinics navigate CQC registration, build robust governance and prepare for inspections with confidence.
Whether you’re a single consultant practice or a multi-disciplinary clinic, we provide governance frameworks and compliance support scaled to your needs.
Practical governance and quality improvement support for GP surgeries and primary care providers, including policy development, clinical audit and CQC readiness.
Our mission is to help clinics and practices deliver safe, high quality care by putting strong governance at the heart of everything they do. We believe that good governance shouldn’t feel like a burden. When it’s done right, it protects your patients, supports your team and strengthens your business.
Every recommendation we make is designed to work in the real world, not just on paper.
We tell you what you need to hear, not what you want to hear. That’s how real improvement happens.
Our goal is to build your team’s capability so you can sustain compliance independently.
Everything we do is grounded in evidence, the CQC Single Assessment Framework and a genuine commitment to better patient outcomes.
Whether you’re preparing for a CQC inspection, setting up a new service or looking for ongoing compliance support, we’d love to hear from you.